“All the pieces of the business are focused on the customer”

“The customer dictates how he wants to be engaged”

“If it didn’t happen in Salesforce, it didn’t happen”

“We are insane about data”.

Great quotes from another excellent SFDC customer video on SFDC’s You Tube Channel, highlighting online men’s clothing store or “outfitter”, Trunk Club:

http://youtu.be/vOfF0eRlCJM

Posted In: Attitude, Biz Tech, Change, CRM integration & utilisation, Customer experience, Digital marketing, Engagement, Experience, Marketing ROl, Transformation, Trust, Value

Tagged In: business technology, collaboration, Salesforce.com